PTE Core Email Writing Template, Tips & Sample Question With Answer (2026 Guide)

Discover practical tips to score high in PTE Core email writing questions. Expert Strategies to boost your PTE results and writing skills.

Hitesh Patel

Jul 02, 2026

PTE Core Email Writing Template, Tips & Sample Question With Answer (2026 Guide)

The PTE Core Email Writing task is an important part of the Writing section. It evaluates your ability to write a clear, well-organized, and grammatically correct email for a real-life situation. Whether you're writing to a manager, friend, customer service representative, or landlord, your email should be relevant, polite, and easy to understand.

In this guide, you'll learn the best PTE Core Email Writing template, practical tips, the exam format, and a sample question with a model answer to help you score higher.

What is PTE Core Email Writing?

In the Write Email task, you'll receive a scenario and must write an email based on the instructions provided.

Task Overview

Time: 9 minutes
Word limit: 50–120 words
Questions: 1–2
Email types: Formal, informal, or semi-formal

The email prompt usually includes:

The recipient
The purpose of the email
Two or three points you must address

Covering every required point is essential for a good score.

How is PTE Core Email Writing Scored?

Your email is evaluated on:

Content
Email format
Organization
Grammar
Vocabulary
Spelling
Tone

Missing one of the required points can reduce your content score, even if your grammar is excellent.

Best PTE Core Email Writing Template

Formal Email Template

Subject: [Write a short, clear subject]

Dear Mr./Ms. [Name] / Dear Sir or Madam,

I hope you are doing well.

I am writing to [state the purpose of the email].

Firstly, [cover the first required point].

Secondly, [explain the second point with relevant details].

Finally, [mention your request, suggestion, or expected action].

Thank you for your time and consideration. I look forward to your response.

Kind regards,

[Your Name]

Informal Email Template

Hi [Name],

I hope you're doing well.

I'm writing because [purpose].

I wanted to let you know [first point].

Also, [second point].

Let me know what you think. I hope to hear from you soon.

Best wishes,

[Your Name]

Tips to Score High in PTE Core Email Writing

1. Read the Prompt Carefully

Before writing, identify:

Who are you writing to?
Why are you writing?
What information must you include?

Spend about one minute planning your response.

2. Use the Correct Tone

Choose your language based on the recipient.

Formal

Dear Sir/Madam
I would like to…
Kindly…
I appreciate…

Informal

Hi John,
Thanks for…
I'm sorry…
See you soon.

Maintaining the appropriate tone throughout the email is important.

3. Cover Every Bullet Point

Many students lose marks because they forget one instruction.

Before submitting, check that you've answered every part of the prompt.

4. Keep Your Sentences Simple

Simple, error-free sentences usually score better than long, complicated ones with grammar mistakes.

Example:

✅ I would appreciate your assistance.

Instead of:

❌ I would be appreciating if you are helping me regarding this issue.

5. Use Linking Words

Improve organization with connectors like:

Firstly
Secondly
Furthermore
Therefore
Finally
In conclusion

6. Check Grammar and Spelling

Reserve the last minute to review:

Spelling
Articles
Verb tense
Punctuation
Capital letters

Small mistakes can affect your score.

Sample Question

Question

You recently ordered a laptop online, but it arrived damaged. Write an email to customer service.

In your email:

Explain the problem.
Request a replacement.
Ask when it will be delivered.

Sample Answer

Subject: Request for Replacement of Damaged Laptop

Dear Customer Service Team,

I hope you are doing well.

I am writing to report that the laptop I ordered was delivered in damaged condition. The screen has several cracks, and the device does not switch on.

I kindly request a replacement at the earliest opportunity. Please let me know when the new laptop can be delivered and how I should return the damaged item.

Thank you for your assistance. I look forward to your prompt response.

Kind regards,

Alex Brown

Common Mistakes to Avoid

Writing outside the 50–120-word limit
Forgetting the greeting or closing
Missing one of the required points
Using the wrong tone
Making spelling or grammar mistakes
Writing long, confusing sentences

Practice Strategy

To improve your email-writing score:

Write one email every day.
Practice different scenarios (complaint, request, invitation, apology, suggestion).
Time yourself for 9 minutes.
Review grammar and spelling mistakes.
Compare your responses with high-scoring samples.

Frequently Asked Questions

How many words should I write?

Write between 50 and 120 words. Staying within the required range is important for scoring well.

Do I need to write a subject line?

Yes. A clear subject line helps present your email in the correct format and is recommended in most preparation guides.

Can I memorize a template?

Yes, but use it only as a framework. Adapt it to the prompt and ensure you address all the required points. Simply memorizing a template without answering the question completely may reduce your score.

Final Thoughts

The PTE Core Email Writing task is straightforward if you understand the format and practice regularly. A good response should include a clear subject line, an appropriate greeting, a well-organized body, and a polite closing while covering every instruction in the prompt.

Use the templates in this guide as a foundation, but focus on writing naturally, keeping your grammar accurate, and responding directly to the situation. With consistent practice, you'll be well prepared to achieve a high score in the PTE Core Writing section.

Also Read:

PTE Core Test Booking 2026 | Book PTE Core in Canada

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